Capture to Canvas is a Supplier of Wholesale Canvas Prints and Photo to Canvas Gallery Wraps.

General Terms and Conditions

CaptureToCanvas.com is owned and operated by Capture To Canvas LLC based out of Orlando, Florida. By visiting or registering with the CaptureToCanvas.com website ("Site"), you agree to be bound by the terms and conditions. If you do not agree to all of the terms and conditions, please do not use the "Site."

Copyright Notice
You acknowledge that all content included on this Site, including, without limitation, the information, data, software, photographs, graphs, typefaces, graphics, images, illustrations, maps, designs, icons, written and other material and compilations (collectively, "Content") are intellectual property and copyrighted works of CaptureToCanvas.com and/or various third-party providers ("Providers"). Reproductions or storage of Content retrieved from this Site, in all forms, media and technologies now existing or hereafter developed, is subject to the U.S. Copyright Act of 1976, Title 17 of the United States Code.

User Conduct
You are solely responsible for the content and context of any materials you post or submit through the Site. You warrant and agree that while using the Site, you shall not upload, post, transmit, distribute or otherwise publish through the Site any materials which: (a) are unlawful, threatening, harassing or profane; (b) restrict or inhibit any other user from using or enjoying the Site; (c) constitute or encourage conduct that would constitute a criminal offense or give rise to civil liability; or (d) contain a virus or other harmful component, advertising of any kind, or false or misleading indications or origin or statements of fact.

Use Restriction
You may only use this Site to make legitimate requests to purchase the products or services offered (each, a "Request"), and shall not use this Site to make any speculative, false or fraudulent Requests. You may not use robots or other automated means to access this Site, unless specifically permitted by CaptureToCanvas.com. You represent that you are of sufficient legal age to create binding legal obligations for any liability you may incur as a result of your use of this Site.

You agree to promptly update your membership information (if applicable) in order to keep it current, complete and accurate.

It is a violation of law to place a Request in a false name or with an invalid credit card. Please be aware that even if you do not give us your real name, your Web browser transmits a unique Internet address to us that can be used by law enforcement officials to identify you. Fraudulent users may be prosecuted to the fullest extent of the law.

Permission is granted to electronically copy and print in hard-copy portions of this Site for the sole purpose of using this Site as a shopping resource. Any other use of materials or Content on this Site, including reproduction for a purpose other than that noted above without CaptureToCanvas.com's prior written consent is prohibited.

Password
You are solely responsible for protecting the confidentiality of your password and may not disclose your password to any other person. In the event that an unauthorized user gains access to the password-protected area of the Site as a result of your acts or omissions, you agree that you shall be liable for any such unauthorized use.

Privacy
You confirm that you have read, understood and agree to the CaptureToCanvas.com Privacy Policy, the terms of which are incorporated herein, and agree that the terms of such policy are reasonable and satisfactory to you. You consent to the use of your personal information by CaptureToCanvas.com, its third-party providers, and/or distributors in accordance with the terms of and for the purposes set forth in the CaptureToCanvas.com Privacy Policy. If you are not a resident of the United States, please note that the personal information you submit to the Site will be transferred to the United States and processed by CaptureToCanvas.com in order to provide this Site and its services to you, or for such other purposes (as set forth in the Privacy Policy).

DISCLAIMER OF WARRANTIES
THE SITE, INCLUDING ALL CONTENT, FUNCTIONS, AND INFORMATION MADE AVAILABLE ON OR ACCESSED THROUGH THE SITE, IS PROVIDED ON AN "AS IS" "AS AVAILABLE" BASIS WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION NON-INFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. CaptureToCanvas.com DOES NOT WARRANT THAT THE SITE OR THE FUNCTIONS, FEATURES OR CONTENT CONTAINED THEREIN WILL BE TIMELY, SECURE, UNINTERRUPTED OR ERROR FREE, OR THAT DEFECTS WILL BE CORRECTED. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO CERTAIN USERS.

LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL CaptureToCanvas.com - INCLUDING ITS OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, SUCCESSORS, ASSIGNS OR AFFILIATES (COLLECTIVELY, THE "COVERED PARTIES") - BE LIABLE FOR ANY INJURY, DEATH, LOSS, CLAIM, DAMAGE, ACT OF GOD, ACCIDENT, DELAY, OR ANY SPECIAL, EXEMPLARY, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, WHETHER BASED IN CONTRACT, TORT OR OTHERWISE, WHICH ARISE OUT OF OR ARE IN ANY WAY CONNECTED WITH ANY USE OF THIS SITE OR WITH ANY DELAY OR INABILITY TO USE THIS SITE, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS OR SERVICES OBTAINED THROUGH THIS SITE, EVEN IF A PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO CERTAIN USERS. IN NO EVENT SHALL THE COVERED PARTIES' TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION (WHETHER IN CONTRACT OR TORT, INCLUDING BUT NOT LIMITED TO NEGLIGENCE) ARISING FROM THIS AGREEMENT OR YOUR USE OF THE SITE EXCEED THE AMOUNT PAID BY YOU TO CaptureToCanvas.com FOR THE REQUEST.

Indemnification
You agree to defend, indemnify and hold harmless the Covered Parties from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to (A) your use of the Site, (B) your breach of the Terms and Conditions, (C) your dispute with another user, (D) the unauthorized access to any password-protected area of the Site using your password, and (E) any image or content being reproduced as part of your order. If using the Site on behalf of a Third Party (as described below), you agree to defend, indemnify and hold harmless the Covered Parties as described on behalf of yourself and any Third Party.

Third Parties
If you use this Site to submit Requests for or on behalf of a third party ("Third Party"), you are responsible for any error in the accuracy of information provided in connection with such use as well as for any Request submitted, including related fees, charges and performance obligations. In addition, you must inform the Third Party of all Terms and Conditions applicable to all products or services acquired through this Site, including all rules and restrictions applicable thereto.

User Comments, Feedback and Other Submissions
All comments, feedback, suggestions and ideas disclosed, submitted or offered to a Covered Party in connection with your use of this Site (collectively, "Comments"), shall become and remain the exclusive property of CaptureToCanvas.com. The Comments may be used by a Covered Party in any medium and for any purpose worldwide, without obtaining your specific consent and you relinquish all rights to such Comments. No Covered Party is under any obligation to maintain your Comments (and the use of your first name and first initial of your last name with any comments) in confidence, to pay to you any compensation for any Comments submitted or to respond to any of your Comments. You agree you will be solely responsible for the content of any Comments you make.

Termination
This agreement constitutes a binding agreement between you and CaptureToCanvas.com until terminated by you or CaptureToCanvas.com, which CaptureToCanvas.com may do at any time, without notice, in its sole discretion. If you become dissatisfied with the Site, your only recourse is to immediately discontinue use of the Site.

Changes to Terms and Conditions
We may, in our sole discretion, change, add or remove any portion of the Terms and Conditions at any time by posting new Terms and Conditions on the Site. Your continue use of the Site after such changes are posted will constitute your agreement to such changes.

Changes to the Site
We reserve the right, for any reason, in our sole discretion, to terminate, suspend or change any aspect of the Site including but not limited to content, features or hours of availability. We may impose limits on certain features of the Site or restrict your access to part or all of the Site without notice or penalty.

Miscellaneous
The captions in these Terms and Conditions are only for convenience and do not, in any way, limit or otherwise define the terms and provisions of these Terms and Conditions. None of the Covered Parties are responsible for any errors or delays in responding to a Request caused by an incorrect email address provided by you or other technical problems beyond their control. If any provision of the Terms and Conditions is held to be invalid or unenforceable by a court of competent jurisdiction, then such provision shall be enforced to the maximum extent possible so as to effect the intent of the Terms and Conditions, and the remainder of the Terms and Conditions shall continue in full force and effect. The failure by either you or CaptureToCanvas.com to exercise or enforce any right or provision of the Terms and Conditions shall not constitute a waiver of such right or provision. You agree that any cause of action arising out of or related to the Site or the Terms and Conditions must commence within one (1) year after the cause of action arose; otherwise, such cause of action is permanently barred. All provisions in the Terms of Use regarding representations and warranties, indemnification, disclaimers, and limitation of liability shall survive the termination of the Terms and Conditions.

Entire Agreement
These Terms and Conditions, together with the Privacy Policy and those terms and conditions incorporated herein or referred to herein, constitute the entire agreement (collectively, the "Agreement") between you and each Covered Party relating to the subject matter hereof, and supersedes any prior understandings or agreements (whether oral or written) regarding the subject matter, and may not be amended or modified except in writing or by making such amendments or modifications available on this Site.

Governing Law
The internal laws of the State of Florida shall govern the performance of these Terms and Conditions, without regard to such state's conflicts of laws principles. You consent to the exclusive jurisdiction and venue of the courts located in Orlando, Florida for all disputes arising out of, or relating to, the Terms and Conditions and use of this Site.

Notices
Except as explicitly stated otherwise, any notices shall be given by email to CaptureToCanvas.com at info@CaptureToCanvas.com or to you at the email address you provide to CaptureToCanvas.com. Notice shall be deemed given 24 hours after the email is sent, unless the sending party is notified that the email address is invalid.

How do I contact CaptureToCanvas.com?
Our postal address is:
Capture To Canvas LLC
1815 Cypress Lake Dr.
Suite B.
Orlando, FL 32837
We can be reached via email at info@CaptureToCanvas.com or by telephone at (407) 494-3425.

ORDER TERMS AND CONDITIONS

Payment
All prices and amounts shown on this Site are in U.S. Dollars (USD), unless otherwise noted. If a User submits a request on the Site to purchase printing products, mailing services, design services or other services, the User agrees that all charges, taxes and shipping/handling fees will automatically be charged to the credit card or paid by User with an approved payment method. We require each order to be fully paid, including shipping and handling fees, if applicable, before we complete an order. We will not start working on a print job until we receive the full payment.

Once a print job has been approved by customer and is already "In Production", no changes are allowed to the artwork files, job characteristics, or printing turnaround time. After a print job has been sent to production, the customer is responsible for paying the entire amount of that print job along with applicable taxes and shipping/handling fees, unless otherwise noted.

Pricing
CaptureToCanvas.com makes every effort to provide accurate information about products and their pricing on the Site; however, incorrect pricing and/or typographical mistakes may, on rare occasions, appear on CaptureToCanvas.com. For this reason, CaptureToCanvas.com cannot guarantee the price of an item until after you have ordered it. In the event an item appears with an incorrect price or with inaccurate product information, CaptureToCanvas.com reserves the right to cancel any orders for the item. If an order you placed is cancelled due to mispricing, CaptureToCanvas.com will notify you of the cancellation. Prices and availability are subject to change without notice.

Return Policy
At CaptureToCanvas.com, we strive to provide our clients with the best possible printing experience. If you are not 100% satisfied with your order for any reason, please contact our customer service department within 3 business days from the date of receipt. Our representative will document your complaint.

  • 100% Refund or reprint on any defective print orders
  • 100% Refund or reprint on any orders lost in transit

All policies are subject to change without prior notification. Defective product refunds and reprints are limited to $1000. Determination of defect is at the discretion of management. In most cases, clients will be requested to submit digital photos documenting the product defect and/or ship the defective products back to customer service.

If an order is lost in transit, we will reprint the order. We are not liable for theft or weather damages if the product is confirmed delivered (via doorstep or signature) by our carrier (UPS, FedEx, or USPS).

Turnaround and shipping for reprint orders will vary depending upon available production capacity and manager's discretion. Please note if you choose to have an order reprinted, there will be no option for a refund on your credit card, and you may be requested to provide proof of destruction of the unsatisfactory product in the form of a photograph.

Approved refunds will be returned to the original credit card (no exceptions) within 10 business days.

Order Cancellation
If you wish to cancel an order, you may do so within 24 hours of placing the order. Once 24 hours have passed, the canvas has already moved into production. At this point, there will be a fee for cancellation due to the unique nature of your canvas and our inability to salvage the materials for use on any other project. You will be required to pay a cancellation fee of $20 per canvas if it is in the printing stage. if the canvas is in the stretching phase, you will be required to pay $30 per canvas. Once shipped, you cannot cancel the order and you must pay the full amount due with no exceptions.

Our Sales Tax Policy
CaptureToCanvas.com charges sales tax to orders shipped to an address within the state of Florida unless you are tax exempt. If you are tax exempt, you need to upload your tax exemption certificate in the "My Account" page of the member's area.

Color Accuracy
CaptureToCanvas.com will reproduce color from submitted print-ready files as closely as possible, but cannot exactly match color and density (as viewed in a 5000K light booth). Because of inherent limitations with the printing process, as well as neighboring image ink requirements, the accuracy of color reproduction is not guaranteed. By placing an order with CaptureToCanvas.com you agree to this limitation. We will try our best to match the gradient density of each color, but we accept no responsibility for color variations between submitted files and the final printed piece. Under no circumstances will a reprint be honored for color variations that have occurred during the printing process. We are not liable for color matching or ink density on screen proofs that you approve. Screen proofs will predict design layout, text accuracy, image proportion and placement, but not color or density. Application of UV coating may affect or change the appearance of the printed colors. We are not liable for the final color appearance of a UV coated product.

Artwork Files
Our prepress department checks all submitted artwork files before printing, but you are still 100% responsible for the accuracy of your print-ready artwork files, and we encourage you to proofread all files carefully before submitting to CaptureToCanvas.com. CaptureToCanvas.com is not responsible for any issues as to orientation or alignment of the pages of your submitted artwork. By submitting the artwork to CaptureToCanvas.com, you certify that you have the right to use the image(s) in your artwork files. DO NOT send any "one-of-kind" transparencies, prints or artwork. Although we take every precaution to safeguard your materials, we are NOT responsible for loss or damage of images or artwork.

Under these Terms and Conditions, you agree that you will NOT upload any artwork files consisting of the following material: offensive, indecent or improper material, any material that could give rise to any civil or criminal liability under applicable law; and any material that could infringe rights of privacy, publicity, copyrights or other intellectual property rights without the permission of the owner of these rights and the persons who are shown in the material if applicable. We will refuse an order, which in our opinion may be illegal in nature or an infringement on the rights of any third party. You accept full legal liability for the content of material processed and printed on your behalf and under your instructions. We reserve the right to refuse an order without disclosing a reason.

No Liability for Errors
CaptureToCanvas.com is not liable for errors in a final product caused by any of the following reasons:
Color variance, edge wrap styles, reflected artifacts due to the "Reflect Wrap" edge style, and/or loss of detail due to the "Image Wrap" edge style.

Capture To Canvas LLC prints orders as they are; Meaning, we will process the order according to how it was received and will make no adjustments to the order unless it is noted. In that case, there may be additional charges for adjustments in the picture pending on the degree of changes, which we will do to the best of our ability.

Printing Turnaround Time
Printing turnaround time begins once your order has been placed and your print-ready files have been uploaded to your account, attached to your printing job, and approved for printing. Printing turnaround time begins when we receive approval for your proof and full payment has been made. For printing jobs that do not have complete digital source files provided or have submitted files that are not print-ready, printing turnaround begins when we have your print-ready file(s), not from when the order was first submitted.

Please note that there is no production or shipping on Saturdays, Sundays and Holidays. As a result, these days are not considered when calculating printing turnaround time. In addition, while Production Turnaround includes printing, cutting, and stretching, it does not include design, mailing, or shipping transit times, and you should allow additional business days for delivery based on the shipping method you selected. The estimated production turnaround advertised on this site is based on the typical number of hours or days that a print job is completed under normal circumstances, excluding Saturdays, Sundays and holidays.

Shipping
All shipping is currently done via carriers such as FedEx, UPS, or USPS. When choosing a shipping option, please remember that the estimated shipping transit time is based on the number of business days in transit and does not include weekends, holidays or the day the package is picked up by the carrier. For instance, a product shipped Three Day Select and picked up on a Thursday would be delivered by end of day Tuesday.

Shipping transit times vary, and CaptureToCanvas.com assumes no responsibility for delays caused by shipping carriers, weather or any damages resulting from the failure to receive a job on time. Your order may arrive late due to unforeseen delays in delivery service, the breakdown of equipment, illness, etc.
CaptureToCanvas.com’s responsibility is limited to preparing your printing order and turning it over to the carrier for shipping. CaptureToCanvas.com is not liable for damages which occur during shipping.

We cannot ship to P.O. Boxes or APO/FPO.

Target Arrival
Target arrival dates are calculated by adding the printing turnaround time to the shipping transit time. For example, a product with a printing turnaround time of three business days and a shipping method of UPS Ground would have a target arrival date from Florida to California of 9 business days after your files have been sent to production.

Please understand that target arrival dates are estimates, not guarantees. While we will do everything in our power to meet your target arrival date, weather, production problems, and other occurrences beyond our control may impact our ability to meet that date.

Miscellaneous
All complaints must be registered within 3 business days of receipt of your final printing job. If we determine that your job contains manufacturing errors and/or defects, we will re-run your job at no charge with proof of destruction of the defective item.

All materials we create in producing your printed product are the property of CaptureToCanvas.com. Although these materials will NOT be sold or given to any other party, we reserve the right to distribute free samples of your printed product. Please note that your printed product or images used for your printed product will not be used in any national advertising without your prior written consent.

Published to the Web
You are responsible for making sure that you have all necessary copyrights for designs (and elements of such designs) you are "publishing to the Web", and you agree that you shall be liable for any copyright infringement.

You are responsible for distribution of links to your Public Gallery and/or Public Design(s).